Forums / Blogs / Live Chat
3 Media Web can help make your web site a place that visitors and clients will come back to time after time.
All businesses want web sites that attract returning visitors but only some have the ability to do it. One of the best ways is to focus on making the site as "sticky" as possible. Stickiness refers to a site's ability to generate repeat visits and hold visitors on the site once they are there. 3 Media Web offers a number of tools to increase web site stickiness, including forums, blogs and live chat applications.
Forums are message boards that have the ability to send communications to its members – giving you an additional no-cost way to advertise and giving your clients the ability to provide feedback on the products and services your company offers.
Blogs are consistently updated "weblogs" that allow you to keep your clients informed of new products or services. Blogs integrate well with forums; a visitor may see something in a blog that will prompt them to write a very useful post in the forums. Additionally, both forums and blogs can generate revenue for the company through banner ad placement.
Live chat applications allow visitors to receive prompt, if not immediate, answers to their questions. A live chat option makes a visitor to your web site feel welcome and provides them the convenience of instant access to company service representatives. Live chat also provides operational benefits. It can decrease the number of visitor or client questions that must be handled via email or phone. Live chat logs can be kept for an indefinite period of time, allowing you to identify areas of your business or your web site that may need to be improved.
Let 3 Media Web show you how these tools can make the difference between your web site being as "sticky" as glue – or as slippery as glass.