Mike St. Jean, Sr. Tech Services Manager

Mike St. Jean

Sr. Tech Services Manager

Work

Mike manages the Tech Services Team, providing proactive support and securing client websites. Responsibilities include processing support requests and coordinating tasks with Developers, Designers, Digital Marketing Experts, Operations and Project Managers. Mike also handle site migrations & launches, debugging technical issues, evaluating and providing quotes for more involved technical requests. Mike has over ten years of experience in web development, with his primary focus being “on all things WordPress” since 2015.

Play

In his free time, Mike enjoys attending concerts, discovering new music, and playing bass with his band Bernie’s Garage. Mike has been playing music for over 20 years and considers himself a musicologist. Mike also enjoys cooking, snowboarding, a good cup of coffee, and being a great uncle to his 2 nephews and 1 niece.

Thoughts From Mike

Oct 22 2025

Life at 3 Media Web

Meet Clare Lewis, Web Support Representative at 3 Media Web

By Mike St. Jean

Meet Clare Lewis, Web Support Representative at 3 Media Web. See how she keeps client WordPress sites updated, secure, and performing after launch.

Professional woman at her desk reviewing site performance metrics on her laptop.

Jun 23 2025

Web Maintenance

5 Easy Fixes That Could Improve Your Website’s Performance Right Now

By Mike St. Jean

Not getting the performance you need from your site? These 5 easy website fixes can improve speed, leads, and UX fast—no full redesign required. See how.

A flat-style digital illustration of a young woman at a modern desk.

Jun 09 2025

Web Maintenance

What to Expect From a Website Support Partner

By Mike St. Jean

Tired of chasing website bugs and vanishing IT tickets? See exactly what a great website support partner should deliver so your marketing moves faster.

Marketing manager reviewing website health with a dedicated website support partner.

Nov 19 2024

Web Maintenance

How to Decide If You Need a Dedicated Website Support Partner

By Mike St. Jean

Wondering if you need a dedicated website support partner? See the signs, an in-house vs. partner comparison, and how proactive support protects revenue.

Back end developer planning a website's server and database infrastructure at a computer

Dec 23 2020

Web Development

Back End Development & Database Design: A Non-Coder’s Guide

By Mike St. Jean

A plain-language guide to back end development and database design. Learn what the database, PHP, and clean code do, and what to ask your web partner.