Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their ‘Personally Identifiable Information (PII) is being used online. As described in US privacy law and information security, PII is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information per our website.

What personal information do we collect from the people that visit our blog, website, or app?

When requesting information about our services, scheduling consultations, or contacting us through our website, you may be asked to enter your name, email address, company information, phone number, project details, or other business-related information to help us provide you with relevant service information and support.

When do we collect information?

We collect information from you when you request a consultation, subscribe to our newsletter, fill out a contact form, download resources, schedule meetings, or enter information on our site to inquire about our services.

How do we use your information?

We may use the information we collect from you when you inquire about services, schedule consultations, sign up for our newsletter, respond to a survey or marketing communication, or use our website in the following ways:

  • To respond to your service inquiries and provide relevant information about our capabilities.
  • To schedule and conduct consultations, meetings, and project discussions.
  • To send periodic emails regarding our services, industry insights, and company updates.
  • To follow up after consultations, meetings, or other business correspondence (live chat, email, or phone inquiries).
  • To provide ongoing support and communication throughout service engagements.

How do we protect your information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning and security monitoring. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and must keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when users submit contact forms, schedule consultations, or access information to maintain the safety of your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us understand your preferences based on previous or current site activity, enabling us to provide improved services and user experiences. We also use cookies to help us compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future. We use cookies to:

  • Remember your preferences and settings for future visits.
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
  • Enable functionality for contact forms, resource downloads, and consultation scheduling.
  • Support our use of Google Analytics and other business tools to improve our services.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled, which may affect your user experience and prevent certain website functionality from working properly. However, you will still be able to access most content and contact us for services.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party services and integrations

We use various third-party services to enhance our website functionality and business operations, including but not limited to:

  • Google Analytics for website performance monitoring and user experience optimization
  • Email marketing and automation platforms for client communications
  • Customer relationship management (CRM) systems for client data management
  • Scheduling and meeting platforms for consultations and project coordination
  • Security monitoring and backup services for data protection

These services may collect information as described in their respective privacy policies.

You will be notified of any Privacy Policy changes

  • Updates will be posted on our Privacy Policy Page
  • Significant changes may be communicated via email to active contacts and clients
  • The last updated date will be clearly displayed at the top of this policy

Does our site allow third-party behavioral tracking?

We use Google Analytics and other business tools that may track user behavior to help us improve our services and user experience. We do not sell this data to third parties. You can opt out of Google Analytics tracking by using Google’s opt-out browser add-on.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions about our services
  • Provide consultation follow-ups and project-related communications
  • Share industry insights, company updates, and service information through our newsletter and marketing communications
  • Maintain ongoing communication with clients throughout service engagements

To be per CANSPAM, we agree to:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails:

  • Follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

3 Media Web Solutions, Inc.
11 Apex Drive, Suite 300A
Marlborough, MA 01752
[email protected]
508-845-8900